If you need RUSH delivery on your order please contact us.
Returns and Exchange Policy
Our return policies vary depending on the type of item you'd like to return.
Please ask questions if you are not clear on the description. Some items maybe subject to a restocking fee.
If you are not satisified with an item, you have 7 (SEVEN) DAYS from receipt to return it to us. You simply pay the shipping back to Cowgirl Loca and you can 1) exchange your item based upon availablility, 2) receive a webstore credit, or 3) get a full refund, after the item has been inspected to make sure it is unworn, unused, and in its original condition with price tag in place.
You will not recieve a refund on the shipping cost.
We will NOT accept a return without an RA number.
If you need to return an item, please follow these instructions: Email us with your item description and reason for return at firstname.lastname@example.org or call (830)640-3201 to receive your Return Authorization Number. Include the original receipt, the written email and the RA number with the return merchandise. In fact, please put it under your return address on the package so we know it's a return and that it needs our immediate attention. Carefully wrap the item and ship it pre-paid and insured, because it will be inspected to make certain it is not damaged, broken, unused, unworn, and in its original condition upon receipt. We will let you know we've received it within seven days and process your return request.
We LOVE our customers and appreciate your business!!
The girls at Cowgirl LOCA
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